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State Farm® Insurance Agent Pam Newcombe

4.9 out of 5 average rating (120 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Christy Frankovich

August 19, 2023

1  out of  5 rating by Christy Frankovich
"TURNING MY 5 STAR REVIEW TO A 1......IF THERE WAS A 0 I WOULD USE IT. ABSOLUTELY NO CUSTOMER SERVICE. IF YOU WANT TO BE REQUIRED TO TAKE YOUR CAR TO MULTIPLE PLACES FOR ESTIMATES, AND DO A 30-45 MIN ADJUSTMENT IN YOUR DRIVEWAY VIA SKYPE IN 104° heat while the adjuster sits on his A** and tells you the bodshop Estimate you got , (THAT I HAD TO PAY OUT OF POCKET FOR TO BEGIN WITH JUST TO GET THE ESTIMATE BECAUSE I WASNT HAVING IT REPAIRED) is half of what the Body shop said, and HE ONLY SEEN IT VIA SKYPE WHILE I WAS COUNTING AND GUESSING how big the dings were on my car and reporting it to him ......I literally did his job. Got an approval and a check sent the same day?? I APPROVED ABSOLUTELY NOTHING .......The ADJUSTMENT is HALF and you think I'm just going to say nothing after doing everything I was told to do. You drug it out , but then within hours of the "adjuster" calling a check was on its way for half of the amount That it can be repaired for? Less my $500 deductible?? I WANNA KNOW WHAT IVE PAID FOR ALL THESE YEARS?!??! MAKE IT MAKE SENSE!! Please Respond Pam.....Please explain whats happened here"

Fiesty Milz

July 29, 2023

5  out of  5 rating by Fiesty Milz
"Awesome coverage with awesome rates and awesome customer service!"

Carolyn Oakley

July 20, 2023

5  out of  5 rating by Carolyn Oakley
"I called to shop for car and rental insurance. Thinking I was just asking for quotes! But I got the best help. And no matter how many questions I asked, or changes I made, Tonya was so sweet and professional and kind too . She just went over and above the standards of service I expected to receive! And I am so happy I called this office today! Wow! I forgot to post this in June! So it’s July and I had to call and get something sent to me. So Tonya helped me again! I want to tell you I can’t say enough wonderful words about this agents skill in helping her customers! She is 5 star excellent! I completely recommend this State Farm agency! And TONYA ! Thank you"

Zakary Mclean

July 11, 2023

5  out of  5 rating by Zakary Mclean
"Best insurance agent I have ever used,highly recommend her"

CJ

June 29, 2023

5  out of  5 rating by CJ
"I would have never switched over if Katelyn didn't show me that Progressive was over charging me for worse coverage! She did an amazing job and answered most of my questions before I even had a chance to ask them. Truly a knowledgeable professional 👏 thank you Katelyn!"

Heather Burks

June 16, 2023

5  out of  5 rating by Heather Burks
"Cheyenne was incredibly sweet and helpful! So happy with the plan she got me set up with :)"

Brandon Dodgen

June 12, 2023

5  out of  5 rating by Brandon Dodgen
"Katelyn and Candace were helpful, prompt, excellent communication, and polite while assisting me."

Robert Hunt

June 12, 2023

5  out of  5 rating by Robert Hunt
"Best insurance agent I've used,highly recommended"

Katie Clarke

May 15, 2023

5  out of  5 rating by Katie Clarke
"Katelyn Son did a great job with helping me get good renters insurance at a low cost. She was easy to work with and very nice. I definitely recommend her."

Hanna zeier

May 15, 2023

5  out of  5 rating by Hanna zeier
"Great customer service! Katelyn got me a really good competitive price for renters insurance! Definitely recommend speaking with her about insurance!"

Dean Taylor

May 14, 2023

5  out of  5 rating by Dean Taylor
"They have been my agent for over 6yrs. Stormy is amazing and always friendly."

Jessica Hernandez

May 9, 2023

5  out of  5 rating by Jessica Hernandez
"They have been very helpful since I moved to the area. Always get back to me right away when I have questions or changes to make"

lena Hurley

April 26, 2023

5  out of  5 rating by lena Hurley
"Awesome job from everyone"

Amy Putnam

April 6, 2023

5  out of  5 rating by Amy Putnam
"Candace is always a great person to help & they are always there when you've got problems/questions!"

Keith Miller

January 29, 2023

5  out of  5 rating by Keith Miller
"We have been with State a farm for over twenty years and Stormy is one reason why. She always takes the time to sit down with us to review and update our policies. Her customer service is second to none and she will remain our go to agent!"

Jessica Jordan

January 6, 2023

5  out of  5 rating by Jessica Jordan
"Very helpful and was able to get a good price even after having a bad wreck earlier this year. Thank you!"

Lisa S

December 30, 2022

5  out of  5 rating by Lisa S
"Been with State Farm for years and have little complaints. Tonya Holtman is AMAZING! She is prompt in returning calls/ emails, she is always helpful when looking for ways to save a few bucks and overall she makes our conversations mean something. You don't feel like you've just spent 15 minutes on the phone with a stranger. Great people, great insurance and the prices are very comparable."

Juanita Pratt

November 16, 2022

5  out of  5 rating by Juanita Pratt
"My current auto insurance was out of sight high and going higher. After doing some online research, Cheyenne, pops up and with speed, efficiency, and knowledge gives me a proposal and a rate that saved me big bucks. That slogan, "Like a good neighbor", so true. Thanks Cheyenne, you made my year."

Aaron Vick

October 7, 2022

5  out of  5 rating by Aaron Vick
"Candace was very helpful and got everything handled with ease. I highly recommend!"

Macy Bailey

October 6, 2022

5  out of  5 rating by Macy Bailey
"My husband and I have been with State Farm for years. We have excellent coverage at a great price and can't beat the customer service we receive from Cheyenne! She makes our experience wonderful. She's always taking care of us and is the sweetest young lady you could met."

Patrick Starr

October 5, 2022

5  out of  5 rating by Patrick Starr
"Thank you for a wonderful experience! Cheyenne was very helpful and concerned about our insurance needs. In a world full of poor customer service it was nice to do business with Cheyenne. Thank you so much. You are very blessed to have Cheyenne as part of your team and I would highly recommend your services and products."

Ryan Bailey

June 14, 2022

3  out of  5 rating by Ryan Bailey
"I have been with State Farm for nearly 3 years. When I got a new vehicle, they raised the rate to where I couldn't afford. I was able to switch to All State and get double the coverage at half the cost. Thank you State Farm but time to split ways."

Kelly Short

June 9, 2022

5  out of  5 rating by Kelly Short
"By far the cheapest insurance and Tonya was such a great help! So nice and professional."

Pamela Hamilton

May 20, 2022

5  out of  5 rating by Pamela Hamilton
"Great help on new homeowners and vehicle insurance! Thank you Tonya and State Farm."

Sandy Little

March 31, 2022

5  out of  5 rating by Sandy Little
"I would like to thank Tonya Holtman for checking in with her customers. Due to her diligence she was able to get me a refund due to the sale of my property. Her follow up and follow through are commendable! Thank you very much Tonya!"