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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Dickerson

October 2, 2024

5  out of  5
rating by Regina Dickerson
"Very honest people"
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Birendra Sah

September 24, 2024

5  out of  5
rating by Birendra Sah
"Great service and and good environment. The employes are very nice and friendly."
We responded:
"Thank you Birendra for the positive review! It's always great to receive feedback about good service and a friendly environment. If you have any other questions or need assistance with anything else, feel free to ask!"
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Quinn Bell

September 16, 2024

5  out of  5
rating by Quinn Bell
"Nikki was very professional and a lot of help through my claim explained everything very detail highly recommend Nikki From State Farm"
We responded:
"Thank you so much Quinn!!! We love hearing great things about our team and Nikki is a very important asset to our agency."
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Ana Martinez

September 11, 2024

5  out of  5
rating by Ana Martinez
"The girls are always super helpful and friendly. I do not like being on the phone so I handle everything via text or email. They always respond quickly to my needs. Nikki was super helpful when I had to file a claim. She answered all my questions and followed up with me every step of the way to make sure we were taken care of! Dealing with insurance is not always pleasant but they have always made things easy."
We responded:
"Thank you so much Ana for your review. We appreciate your business and we look forward to servicing your insurance needs for many years to come!"
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Karri Buck

July 26, 2024

5  out of  5
rating by Karri Buck
"Pam Newcombe and her assistant Paula (I know there are others, but this is who I have experience with) are pretty incredible people. I just finished a mess that took almost 5 months to clean up; but Pam and Paula were with me every step of the way. When I say they went to bat for me, you need to know it was Babe Ruth style. Home town, personal service is hard to find; but that's exactly what I got at Pam's agency. Oklahoma is blessed to have Pam and her staff."
We responded:
"Thank you so much for your outstanding review! We appreciate your business and hope to service your policies for years to come!"
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Loritha Phillips

July 25, 2024

5  out of  5
rating by Loritha Phillips
"I gotta say, Cheyenne has been an incredible agent. She never hesitates to step up and go above what is "required" of her. Always going the extra mile. While car shopping she did 4 quotes for me on the phone half the day to make sure we picked a car that he could afford. She's just phenomenal."
We responded:
"Thank you so much for your review. Cheyenne one of our treasured team members and we appreciate your business! Call us anytime! "
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Layney

July 24, 2024

5  out of  5
rating by Layney
"I could not recommend Stormy Kircher more! She is amazing! So helpful, kind and all around such a wonderful person. Will always stay with State Farm and Stormy!"
We responded:
"Thank you Layney. Stormy is our longest standing team member and we wouldn't know what to do without her. Call the office any time!"
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Jonathan Hensley

July 20, 2024

5  out of  5
rating by Jonathan Hensley
"Good place for car insurance and REPS are professional and civil."
We responded:
"Thank you so much Jonathan. It's our pleasure servicing your insurance policies. "
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Casandra

July 14, 2024

4  out of  5
rating by Casandra
"The ladies were super nice! Only complaint I has is not against them just state farm in general, you have to pay your insurance directly to your agent not just any agent"
We responded:
"So sorry we couldn't be of help since we are not your current agent. It's most common now days to pay online, through the State Farm Pocket App, by mail or automatic bank draft. Thanks for stopping by though. We love meeting fellow State Farm customers!"
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Shannon Long

June 22, 2024

5  out of  5
rating by Shannon Long
"Have loved having State Farm as our insurance provider while we built our home. They were so easy to work with. Super communicative and the whole process was so easy! Niki did a fabulous job staying in touch with me and supporting us through the process! We love our local State Farm agency!"
We responded:
"Thank you so much for the review Shannon. Nikki is a new team member and we are super proud to have her in the office! "
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jolene ridgway

May 31, 2024

5  out of  5
rating by jolene ridgway
"Decided to join State Farm through Pam. Paula helped us get set up and it was a great experience! She is very informative and knew where to look for any questions we had. Happy to join."
We responded:
"Thank you so much Jolene! We appreciate your business."
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Rich Hendershott

April 21, 2024

5  out of  5
rating by Rich Hendershott
"Great agent to work with. Been with her office for over 20 years. No issues. I have filed 4 claims with SF and all have been handled quickly and professionally. Pam and her staff are solid to do business with."
We responded:
"Thank you Richard for your kind words. It's a pleasure doing business with you."
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April Babb

April 10, 2024

5  out of  5
rating by April Babb
"Love this company and the help they have provided me! Cheyenne Jackson is always so helpful and goes above and beyond with the most friendly attitude. By far the best insurance company I have worked with in my 25 years of dealing with insurance. Thank you Pam Newcombe State Farm for always being so quick and helpful!!"
We responded:
"Thanks April. We hope to be of service to you and your family for many years to come! "
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Lexcee Delgado

March 7, 2024

5  out of  5
rating by Lexcee Delgado
"perfect service"
We responded:
"Thank you Lexcee for your review. We appreciate your business and hope to service your insurance policies for years to come!!!!"
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Chelsey Oglesby

November 30, 2023

5  out of  5
rating by Chelsey Oglesby
"Absolutely hands down, the best agency to work with in your time of need! Very helpful and go out of their way to help you save a buck!"
We responded:
"Thank you so much for the review! I sincerely appreciate your business and hope to service your insurance needs for many, many years to come."
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Martha Dillon

October 24, 2023

5  out of  5
rating by Martha Dillon
"We are newcomers to this community and had to have the appropriate insurance products in place prior to our arrival. Tonya answered my initial call. She was gracious and kind; however, most of all she made it easy. Thank you, Pam Newcombe, for having a great office."
We responded:
"Marty, thank you so much for the kind words. We are proud of our team and we hope to service your insurance needs for many years to come. Call us anytime!"
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Kate Lang

October 23, 2023

5  out of  5
rating by Kate Lang
"These ladies are wonderful! Tonya went above and beyond to coordinate with my agent in another state."
We responded:
"Thank you so much Kate for your kind words. We appreciate your business and hope to service your policies for many years to come!"
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Kobe aka richie chapman

October 10, 2023

5  out of  5
rating by Kobe aka richie chapman
"Great customer service"
We responded:
"Thank you so much for your business! We hope to service your policies for many years to come."
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Christy Frankovich

August 19, 2023

1  out of  5
rating by Christy Frankovich
"TURNING MY 5 STAR REVIEW TO A 1......IF THERE WAS A 0 I WOULD USE IT. ABSOLUTELY NO CUSTOMER SERVICE. IF YOU WANT TO BE REQUIRED TO TAKE YOUR CAR TO MULTIPLE PLACES FOR ESTIMATES, AND DO A 30-45 MIN ADJUSTMENT IN YOUR DRIVEWAY VIA SKYPE IN 104° heat while the adjuster sits on his A** and tells you the bodshop Estimate you got , (THAT I HAD TO PAY OUT OF POCKET FOR TO BEGIN WITH JUST TO GET THE ESTIMATE BECAUSE I WASNT HAVING IT REPAIRED) is half of what the Body shop said, and HE ONLY SEEN IT VIA SKYPE WHILE I WAS COUNTING AND GUESSING how big the dings were on my car and reporting it to him ......I literally did his job. Got an approval and a check sent the same day?? I APPROVED ABSOLUTELY NOTHING .......The ADJUSTMENT is HALF and you think I'm just going to say nothing after doing everything I was told to do. You drug it out , but then within hours of the "adjuster" calling a check was on its way for half of the amount That it can be repaired for? Less my $500 deductible?? I WANNA KNOW WHAT IVE PAID FOR ALL THESE YEARS?!??! MAKE IT MAKE SENSE!! Please Respond Pam.....Please explain whats happened here"
We responded:
"Christy, I regret that you are unhappy with your recent claim experience. My Team and I have tried to help you understand the process and have offered suggestions that would give our claims department the needed information to reconsider the hail damage to your vehicle. I understand the claim filing process is different than your expectations and I certainly understand your frustrations, however, getting the proper photos and information to our claims department is necessary to further evaluate the hail damage to your vehicle. "
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Fiesty Milz

July 29, 2023

5  out of  5
rating by Fiesty Milz
"Awesome coverage with awesome rates and awesome customer service!"
We responded:
"Thank you so much for the review. We appreciate it!"
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Carolyn Oakley

July 20, 2023

5  out of  5
rating by Carolyn Oakley
"I called to shop for car and rental insurance. Thinking I was just asking for quotes! But I got the best help. And no matter how many questions I asked, or changes I made, Tonya was so sweet and professional and kind too . She just went over and above the standards of service I expected to receive! And I am so happy I called this office today! Wow! I forgot to post this in June! So it’s July and I had to call and get something sent to me. So Tonya helped me again! I want to tell you I can’t say enough wonderful words about this agents skill in helping her customers! She is 5 star excellent! I completely recommend this State Farm agency! And TONYA ! Thank you"
We responded:
"Thank you so much Carolyn!!! We appreciate the kind words. Tonya is truly a one of a kind! Thank you for your business!"
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Zakary Mclean

July 11, 2023

5  out of  5
rating by Zakary Mclean
"Best insurance agent I have ever used,highly recommend her"
We responded:
"Thank you so much Zakary! Cheyenne is truly one of a kind. We appreciate your business."
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CJ

June 29, 2023

5  out of  5
rating by CJ
"I would have never switched over if Katelyn didn't show me that Progressive was over charging me for worse coverage! She did an amazing job and answered most of my questions before I even had a chance to ask them. Truly a knowledgeable professional 👏 thank you Katelyn!"
We responded:
"Thank you so much CJ for the review and we hope to service your policies for many years to come."
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Heather Burks

June 16, 2023

5  out of  5
rating by Heather Burks
"Cheyenne was incredibly sweet and helpful! So happy with the plan she got me set up with :)"
We responded:
"Thank you Heather. Cheyenne is a great asset to the team! We appreciate your business."
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Brandon Dodgen

June 12, 2023

5  out of  5
rating by Brandon Dodgen
"Katelyn and Candace were helpful, prompt, excellent communication, and polite while assisting me."
We responded:
"Thank you so much for your kind word. Katelyn and Candace are both one of a kind when it comes to going the extra mile for our customers!"